Privacy Policy

At Soulistic Coach, accessible from https://soulisticcoach.com/, one of my main priorities is the privacy of visitors. This Privacy Policy document contains types of information that is collected and recorded by Soulistic Coach and how it’s used.

If you have additional questions or require more information about the Privacy Policy, do not hesitate to contact me via jamie@soulisticcoach.com.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Soulistic Coach. This policy is not applicable to any information collected offline or via channels other than this website. This Policy explains when and why I collect personal information, how I use it, the conditions under which I may disclose it to others and what choices you have.

I may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using my services, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent via email to jamie@soulisticcoach.com.
Date to Review: 2-9-2022
Author: Jamie Deering

1. Who am I?

I am a certified spiritual director and spiritual coach with a Masters in Teaching. I am a trained contemplation leader, musician, yoga instructor and former therapeutic massage therapist. I have worked in many non-profit organizations involving business development, arts and music education.

2. How do I collect information from you?

I obtain information from you when you contact me via the contact form to request more information. You expressly consent to share this information with me when you use the form, by checking the appropriate consent checkbox.

3. What information is collected and how is it used?

Your name, email address, and phone number is collected so that I may communicate with you and provide the assistance that you requested via the site’s contact form. Below is information about what I collect and how it is used.

3.0 Sensitive Data

I do not gather sensitive personal data (e.g. health, genetic, biometric data; racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, and criminal convictions). I expressly request that you do not provide any such sensitive data to me.

3.1. Children’s information

My services are not directed to children under 14. If you learn that a child under 14 has provided personal information without consent, please contact me.

3.2. Third Parties

I will not sell or rent your information to third parties, nor will I share your information with third parties for marketing purposes. I may use third-party services to help me fulfill my contractual obligations. When I do, I have verified that these third-party services are GDPR compliant (or are working towards GDPR compliance), and are certified under the EU-US Privacy Shield Framework (or are working towards certification) where these organizations are based outside of the EU.

3.3. Details

The following points outline the personal data we collect and for what purpose.
Contact form requests collect the User’s full name, email address and phone number to allow initial and ongoing contact with site visitors. The data is held within the WordPress database, hosted with Siteground. If you want to delete your personal information, please email me at jamie@soulisticcoach.com.
We use Google Analytics to analyze user behavior, which content they are liking the most, website performance, etc. so that we can further improve our business.

4. Controlling your information.

You have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights, please contact me via email jamie@soulisticcoach.com, including your email address in the first instance (this is the unique identifier we use to identify and collate personal information).

4.0. Requesting a copy of your information

You may request a copy of any data we hold about you. Upon request, we will provide a CSV file (which you may open in a program such as Microsoft Excel) containing the personal data we have on record about you.

4.1. Updating or correcting your information

The accuracy of your information is important to me. If your email, phone or other information I hold changes, please contact me so I may correct your records.

4.2. Deleting your information

You have the right to request the erasure of your personal information. Unless there is a compelling reason for the data not to be erased (for example, if I need to use that data to fulfill my contractual or legal obligations), your personal data will be deleted on request.

4.3. Automated decision making

I do not use any personal information for automated decision making or profiling; your data is not subject to automated decision making or profiling.

5. Use of “cookies”

Like many other websites, soulisticcoach.com uses cookies. Cookies are small pieces of information that are stored on your computer or mobile device when you visit a website. The following list outlines what I use cookies for:
Google Analytics: Google Analytics sets cookies to help me accurately estimate the number of visitors to the website and what content is most popular. This helps to ensure that my website is responding to your needs in the best way possible. By using and browsing soulisticcoach.com, you consent to cookies being used in accordance with this Policy.

If you do not consent, you must turn off cookies or refrain from using the site. Most browsers allow you to turn off cookies.

The security of Your Personal Data is important to me, but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While I strive to use commercially acceptable means to protect your personal data, I cannot guarantee its absolute security. 

7. Complaints

If you wish to raise a complaint on how I have handled your personal information, you can contact me at jamie@soulisticcoach.com directly and I will investigate the matter.